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  • What is Fairware
    Fairware is a fully managed software streaming service designed to seamlessly deliver software applications to HTML5-compatible web browsers, eliminating the need for additional plugins. Offered under a Pay-As-You-Go framework, Fairware empowers users by eliminating the necessity for long-term commitments. It’s important to note that while Fairware hosts software applications, we do not own them. Consequently, users are required to bring their own licenses for the software they wish to access through our service.
  • What are the benefits of streaming over rendering content locally
    Streaming content offers numerous advantages over local rendering: · Instant accessibility: Begin using software within 2 minutes, bypassing lengthy downloads and installations. · Device flexibility: Overcome hardware limitations by streaming through a web browser, freeing you from device constraints. · Multi-platform compatibility: Stream applications seamlessly across devices and operating systems without requiring any modifications. · No updates: Centralized software management ensures software always remains up to date without user intervention or management. · Enhanced security: Fairware, powered by AWS, transmits encrypted pixels for heightened end-user security.
  • Is certain software more optimized for software streaming than others
    Various software types, such as CAD, CAM, CAE, 3D modelling, and video and photo-editing software, are particularly suited for streaming. These software derive significant advantages from streaming technology as they typically operate on high-specification devices, yet through streaming, users can seamlessly interact with such software using low-powered devices, experiencing minimal discernible changes in performance
  • What does a user need to access the streaming software
    A user requires a web browser capable of supporting HTML5, a high-speed broadband internet connection with a minimum capability of 2 Mbps, and outbound internet access through HTTPS (443). Currently, up to two monitors can be used during the streaming session.
  • What browsers are supported
    Software can be streamed to HTML5-compatible browsers, including the latest versions of Google Chrome, Mozilla Firefox, and Microsoft Edge.
  • Can users copy and paste between their local device and their streaming applications
    When using Google Chrome to access the streaming software, users can copy and paste text between their local device and the streaming software in the same way they copy and paste on their local device - for example, using keyboard shortcuts. If software is streamed using other browsers, users have the option to use the web clipboard tool.
  • Can users save their application settings
    Persistent application settings are enabled. This functionality ensures that users' customized application settings and Windows configurations are automatically saved post each streaming session and re-applied upon subsequent sessions. Users have the capability to configure various persistent application settings, including browser favorites, toolbar settings and webpage sessions.
  • Are microphones supported
    Yes. Most analog and USB microphones, including built-in microphones, are supported.
  • How do users activate audio input during a streaming session
    Users activate the audio through the toolbar by selecting the Settings icon and selecting Enable Microphone.
  • What webcam video resolution is supported
    For streaming sessions, the maximum supported webcam video resolution is 1080p, measuring 1920x1080 pixels.
  • Can users use their webcam and microphone in a streaming session
    Yes. During a streaming session, users can manage their webcam and microphone functionalities by enabling, disabling, and selecting their preferred devices via the toolbar interface.
  • What browsers support real-time audio-video (AV) in an Amazon AppStream 2.0 session
    Audio-input is supported in streaming sessions across various web browsers, including Google Chrome, Microsoft Edge, and Firefox. For users intending to utilize a local webcam during the streaming session, it is recommended to connect using a Chromium-based web browser, such as Google Chrome or Microsoft Edge.
  • How do I store, save, and access files between streaming sessions
    File storage solution is enabled, which allows users to seamlessly store and access files between their software streaming sessions. A home folder is accessible via the ‘My Files’ tab within an active streaming session where content can be saved and accessed directly from the File menu.
  • How do users access storage from their streaming sessions
    During their application streaming sessions, users have access to a designated home folder. Any file they save to their home folder will be available for use in the future.
  • How is the data stored in my user's home folders secured
    Files and folders in users' home folders are encrypted in transit using SSL endpoints. Files and folders are encrypted at rest using encryption keys.
  • How is the data from my streamed application encrypted to the user
    The streamed video and user inputs are sent over HTTPS and are SSL-encrypted between the instance executing your software, and end-users.

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